Stellar Elements

Associate Practice Director - Delivery Management

I lead teams who run enterprise client engagements across a number of verticals for an experience-driven consulting and delivery firm, manage portfolios of user-centered research and design programs.

Our business team works on engagement strategy, making sure we're delivering value and kicking ass doing it, and finding new and exciting ways of working together that helps grow business for everyone.

Our delivery teams do all the heavy lifting. I'm just someone fortunate to work with crazy-talented folks. Most of what we work on involves:

  • Strategy and Insights, which is fancy talk for research and spelling out a better way to do that thing the client wants, then also recommended even more mind-blowing things they weren't even considering.
  • Experience Design, which is manifesting these strategies and ideas into wireframes, workflows, interactive designs, and creations that go right to Technology teams to build.

Over the past few years, we've created:

  • A collection of personas that are now used company-wide by a global technology client
  • Printed marketing collateral and sales books
  • Producer for animated marketing videos
  • Conducted research on a number of enterprise and consumer-facing business objectives
  • Designed everything from technology demos to design systems and frameworks

The people I work with do amazing things; I help make sure they can do them.


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